Home  »  E-Learning • Sales, Marketing, & Communication • Training Komunikasi   »   E-Learning – Communication Skill For Internal Auditor

E-Learning – Communication Skill For Internal Auditor

Overview

Meningkatkan kemampuan berkomunikasi para auditor internal dalam pelaksanaan tugas sehari-hari.

Tujuan

• Maximize your audit team performance by understanding human behavior and focusing on the needs of the individual and the team.
• Improve your ability to communicate with the audit team and your customers.
• Strengthen your techniques for managing the performance of the audit team.

Materi

Relationship Management:

• Building productive relationships with others,
• Techniques for influencing others,
• Conflict management concepts,
• Techniques for building rapport with different personalities,
• The various styles of conflict management and their applications in the work place

Communication Techniques:

• Effective listening skills,
• The concepts and importance of communication,
• Preferred communication channels, methods, and styles;
• Verbalizing expectations in a clear manner,
• Breaking down barriers to create effective communications

Decision Making, Delegation, And Problem Solving:

• Decision making elements,
• Making decisions with confidence,
• Delegation principles, Proven
• problem-solving approaches,
• Common pitfalls in effective decision making